Who We Are

Our staff is responsible for enhancing the lives of thousands of individuals living with mental health and substance use issues.

Our inclusive work environment allows for collaboration with team members across all departments. This integrative approach allows us to equip our clients with the tools necessary to create healthy, rewarding lives that support their personal values.

  • Integrity • Client-Centered • Diversity • Community Partnerships
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Why Zumbro Valley Health Center

At Zumbro Valley Health Center, our employees aren't just working - we're building meaningful careers. Our employees have ample opportunities to grow in their profession, share their voice, and make a difference in the lives of their colleagues and clients.

With the perfect blend of compassion, knowledge, and dedication, we are truly honored to be part of our clients' healing journey.

Work Perks

The hard work and dedication our staff gives don't go unnoticed. Being part of the Zumbro Valley Health Center team means our employees have access to:

• Medical, Dental, Vision, Life, and Disability insurance options
• 401(k) with Employer Match
• Paid Time Off
• License Reimbursement and Continuing Education programs
• Ability to work from home
• Parental leave
• Flexible schedules
• Opportunities for growth

....and more!

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Current Available Positions

LPN

Zumbro Valley Health Center is currently seeking Licensed Practical Nurses to provide direct care to clients in temporary residence at the Connection and Referrals Unit. The LPN participates in providing high quality patient care, including both medical and physical aspects of nursing care and patient education.  

Responsibilities

  • Evaluate appropriateness of clients referred to CRU.  Suggest alternative resources for clients who are not admitted.

  • Document general physical and emotional condition of client at time of admission and discharge.

  • Accurately chart all medications, physical, emotional and mental health status.

  • Assure that there is documentation about each client’s behavior or activity at least once per shift.

  • Make behavioral observations of clients and potential clients.

  • Answer crisis telephone calls.  Listen with empathy, identify caller’s issues, assist caller in considering a plan of action, make referrals as necessary, document calls in phone log.

  • Advise supervisor of any unusual incidents involving clients or visitors.

Requirements and Qualifications

  • Must be a graduate of an accredited school of practical nursing

  • Registered LPN

  • Certified in Basic First Aid or enrolled in a course within 90 days of employment

  • Certified in Cardiopulmonary Resuscitation or enrolled in course within 90 days of employment

  • Must be free of chemical use problems for at least 2 years immediately preceding hiring and maintain freedom from chemical us problems as a condition of employment

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-549-070LPN

Licensed Practical Nurse

Customer Service Representative

Zumbro Valley Health Center is seeking a Customer Service Representative to join our team.  As a member of the Customer Service team, this position will primarily support the outpatient services department scheduling client appointments, greeting clients and visitors, and answering phones.

Responsibilities

  • Manage front desk by completing check-in's, scheduling new appointment, answering questions, and monitoring waiting area

  • Greet individuals in person and on the telephone in a professional and hospitable manner

  • Provide general program information

  • Answer questions and direct individuals to appropriate programs

  • Communicate payment policy, check insurance, and collecting payments

  • Answer multi-line phone system, transfer calls and relay messages

  • Create, update, and maintain staff schedules

  • Confirm individuals contacts and demographic information is updated in electronic clinical record

  • Performing general clerical duties as making copies, distribute forms, faxing, sort mail, word processing of letters, create and update forms, and other miscellaneous jobs as assigned

Requirements and Qualifications

  • Self-starter and quick learner

  • Minimum of a High School Diploma or equivalent

  • Two years of prior front office experience or post-secondary secretarial training

  • Superior customer service skills and experience

  • Ability to manage multiple tasks in a fast pace environment

  • Self-directed and effective working in a team environment

  • Strong computer skills

  • Electronic medical or clinical record experience preferred

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-531/550-050CSR

Customer Service Representative

Building Utilities Mechanic

We are currently hiring a Maintenance Mechanic responsible for maintaining the equipment and facilities of Zumbro Valley Health Center.

Responsibilities

  • Follows through on staff requests pertaining to the building/equipment needs of the facilities by purchasing materials needed for job completion, and completes job in a timely manner.
  • Knowledge of geothermal operations and is able to adjust system as required to assure interior building comfort for staff and clients
  • Building and landscaping maintenance
  • General preventative maintenance, including carpentry, electrical, plumbing, and HVAC responsibilities
  • Coordinates the bid process for special projects.  Creates a project plan and works with the vendor to execute plan.

Requirements and Qualifications

  • Minimum of an Associate’s degree. 
  • Must have a valid Minnesota Driver’s License, current auto insurance and a reliable vehicle.
  • Work with minimal supervision and to set workload priorities and carry out tasks.
  • Computer skills required

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-535-055BUM

Building Utilities Mechanic

Intake Triage Practitioner

Zumbro Valley Health Center is seeking a full-time Intake Triage Practitioner to join our team.  As a member of the Customer Service Team, this position works with clients to gather needed information to complete the preliminary screening and initial evaluation.  This position, under direction of a Mental Health Professional is responsible for assessing urgency of appointments needed, completing required documentation and referring client to appropriate services.

Responsibilities

  • Assess urgency of calls and follow intake protocols.

  • Be proficient and knowledgeable of agency services, eligibility criteria and funding options.

  • Complete the preliminary screening; conduct a point of entry search in ECR, create demographics, complete risk of harm assessment, assign to caseload and make a follow up appointment.

  • Complete the initial evaluation in the designated timeframe from the preliminary screening results.

  • Schedule appointments with providers to ensure completion of comprehensive evaluation and treatment plan within documented timeframes.

  • Ensure completion of  all necessary assessment and screening tools within designated timeframes, including but not limited to: PHQ 9, Audit C, GAIN SS, WHODAS and risk assessments.

  • Obtain data reporting elements such as vitals and BMI at initial appointment.

  • Maintain data privacy of client records and information. Ensure releases of information are obtained to allow communication with family, emergency contacts and care providers.

  • Coordinate and make referrals for services needed in order for the client to function to the best of their ability. 

  • Connect clients to services and resources that will help the individual to accomplish their individual goals and recovery and address needs. 

  • Adhere to all Data Privacy, HIPAA, and mandatory reporting regulations, as well as ZVHC Policies and Procedures.

Requirements and Qualifications

  • Requires an Associate’s degree in Psychology, Social Work, Counseling or related field and 1 year (2000 hours) experience working with adults with a severe mental illness and/or chemical dependency preferred.

  • Excellent phone, verbal and written communication skills.

  • Bachelor degree in Social Work, Psychology, Sociology, or other human services field preferred.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-554-080ITP

Intake Triage Practitioner

Psychotherapist/Licensed Psychologist

Zumbro Valley Health Center is seeking a full time Psychotherapist or Licensed Psychologist to provide direct and indirect clinical services to adults, children and/or families. Responsible for providing quality clinical services as a member of a team in consultation with other agency staff.

Responsibilities

  • Clinically assesses client and family mental health needs by collecting, evaluating and documenting information about the client's situation, personal and family needs, and personal and family strengths.

  • Develops service plans in cooperation with the client and other providers, establishing mutually agreed upon goals, expectations and services that build upon client strenghs and assets.

  • Coordinates and makes referrals for needed services.

  • Conducts psychological testing if licensed as a psychologist.

  • Performs individual, family and group therapy to assgined clients.

  • Conducts court and custody evaluations.

  • Provides crisis intervention as needed for assigned cases.

  • Provides case and program consultation to other community caregivers as requested.

  • Completes timely clinical reports and case notes.

  • Keeps clinical records and client information up-to-date.

  • Participates as needed in mental health care needs assessments.

Requirements and Qualifications

  • Master's or Ph.D in Counseling, Psychology or Social Work.

  • Professional licensure in the State of MN, as a PhD or PsyD preferred.

  • Independent professional licensure in the State of MN (LP, LPCC, or LICSW) as appropriate to the incumbent's professional degree and experience preferred.  License eligible applicants will be considered.

  • Excellent verbal and written communication skills.

  • Two years of experience working in a muti-disciplinary mental health setting is desired.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-526-130OPT

Psychotherapist/Licensed Psychologist

Mental Health Practitioner

Zumbro Valley Health Center is currently seeking a full-time Mental Health Practitioner to provide Children's Therapeutic Services and Supports (CTSS) in an individual, family, and group setting.  These services are rehabilitative and enable the recipient to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, and independent living and community skills, when these abilities are impaired by the symptoms of mental illness.  The CTSS Mental Health Practitioner instructs, assists, and supports the recipient in areas such as interpersonal communication skills, emotion management skills, community resource utilization and integration skills, and crisis assistance.  Services are provided at various locations which can include the clients' homes, community, schools, and ZV offices. 

Responsibilities

  • Maintain knowledge of city and/or county mental health, medical, financial, housing and other human service agencies

  • Provide CTSS services to clients, as often as needed, with individuals and families.

  • Facilitate or co-facilitate rehabilitative skills groups.

  • Request, complete and update all necessary documentation.  Maintain the medical record and comply with all HIPAA and confidentiality requirements.

  • Interact with clients by instructing, modeling, assisting, educating, coaching, listening, and providing support, etc. Promote a positive attitude and model appropriate behavior for clients.

  • Practice person-centered planning and consult with the Mental Health

Requirements and Qualifications

  • Requires a Bachelor's degree in Social Work or a behavioral science related field and 1 year (2000 hours) experience.

  • Must meet state definition of Mental Health Practitioner.

  • Excellent verbal and written communication skills.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-529-121MHP

Mental Health Practitioner - Children's Services

Chemical Health Counselor

Zumbro Valley Health Center is currently seeking a part time (.5 FTE) Chemical Health Counselor (LADC), or candidate eligible for licensure in MN, to join in serving our clients by completing chemical dependency observations and assessments.

Responsibilities

  • Assure a high quality of direct care for the client.
  • Demonstrate an ability to work with clients who are in crisis and effectively coordinate discharge planning with community resources.

Requirements and Qualifications

  • Bachelor's degree and licensure (LADC).
  • Knowledge of substance use disorders and crisis management
  • Ability to multi-task, be a team player, and be effective in oral, written, & electronic communication

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-527-070CHC

Chemical Health Counselor

Psychotherapist

Zumbro Valley Health Center is seeking a full time Psychotherapist to provide direct and indirect clinical services to adults, children and/or families. Responsible for providing quality clinical services as a member of a team in consultation with other agency staff.

Responsibilities

  • Clinically assesses client and family mental health needs by collecting, evaluating and documenting information about the client's situation, personal and family needs, and personal and family strengths.
  • Develops service plans in cooperation with the client and other providers, establishing mutually agreed upon goals, expectations and services that build upon client strenghs and assets.
  • Coordinates and makes referrals for needed services.
  • Conducts psychological testing if licensed as a psychologist.
  • Performs individual, family and group therapy to assgined clients.
  • Conducts court and custody evaluations.
  • Provides crisis intervention as needed for assigned cases.
  • Provides case and program consultation to other community caregivers as requested.
  • Completes timely clinical reports and case notes.
  • Keeps clinical records and client information up-to-date.
  • Participates as needed in mental health care needs assessments.

Requirements and Qualifications

  • Master's in Counseling, Psychology or Social Work.
  • Independent professional licensure in the State of MN (LP, LPCC, or LICSW) as appropriate to the incumbent's professional degree and experience preferred.  License eligible applicants will be considered.
  • Excellent verbal and written communication skills.
  • Two years of experience working in a muti-disciplinary mental health setting is desired.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-553-130OPT

Psychotherapist

Adult Case Manager

Zumbro Valley Health Center is seeking a case manager to work with adults of Somali ethnicity with a serious and persistent mental illness.

Responsibilities

  • Develops functional assessments and individual community support plans.

  • Case coordination

  • Helps clients gain access to needed medical, social, educational, vocational, and other services as they relate to mental health needs.

  • Refers and assists clients to obtain needed services, ensuring the coordination of services, and monitoring the delivery of services.

  • Provides crisis assessment and intervention services to clients as needed.

Requirements and Qualifications

  • Bachelor's Degree in a Behavioral Science field with two years of experience working in a mental health field.

  • Demonstrate an understanding and sensitivity to Somali culture.

  • A Licensed Social Worker (LSW) and experience working with individuals with co-occurring disorders is preferred.

  • Proficiency in English and Somali. 

  • Proficient using laptops.

  • Access to an automobile and a valid MN Driver's License is required.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-551-320ACM

Bilingual Case Manager (Somali Focus)

Communication Specialist

The Communication Specialist is responsible for supporting a variety of internal and external communications for the agency.  This position will have responsibility for policy documentation and organization as well as providing support for the electronic medical record functions. The Communication Specialist will organize, maintain and support communication of policies, procedures, and other agency documents.  Responsibilities for the EMR will include document development, design, and ongoing maintenance.

Responsibilities

  • Support Zumbro Valley Health Center (ZVHC) with all electronic communications on the agency website, social media, agency lobby displays, the internal employee intranet, and other mediums as identified

  • Pro-active oversight of internal and external electronic communications to ensure information is up-to-date

  • Update marketing materials as needed and coordinate with external marketing & advertising provider to develop new materials and distribute as needed
  • Document development in the electronic medical record (EMR), ongoing maintenance of record retention, workflow support and development

Requirements and Qualifications

  • Bachelor’s degree in communications or business preferred

  • Minimum 3 years of experience, including internships, in healthcare, business or communications field

  • Knowledge of Electronic Medical Record, Microsoft Office expertise preferred

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-552-030CS

Communication Specialist

Chemical Dependency Counselor

We are currently seeking a Chemical Dependency Counselor (LADC), or a candidate eligible for licensure in MN, to join in serving our clients in the Recovery Programs.

Responsibilities

  • Complete substance use disorder evaluations.
  • Provide group and individual counseling.
  • Develop treatment and after care plans.
  • Teach recovery skills to clients.
  • Assure client safety by making contacts with social services, law enforcement, probation officers, and the courts as needed.
  • Responsible for accurate communication and documentation of observations and concerns to comply with rule 31 requirements.

Requirements and Qualifications

  • Bachelor's degree (or 4 years experience in the field if licensed prior to the licensing bachelor degree requirement), preferably in social service field.
  • Licensed as a LADC in MN or have the required education/training to become licensed as a LADC.
  • Minimum 1 year direct care experience providing primary substance use disorder treatment to adults.
  • Certified in basic First Aid and CPR or complete in-service training within 3 months after employment.
  • Experience with adolescents preferred.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-552-510CDC

Chemical Dependency Counselor (LADC)

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