Who We Are

Our staff is responsible for enhancing the lives of thousands of individuals living with mental health and substance use issues.

Our inclusive work environment allows for collaboration with team members across all departments. This integrative approach allows us to equip our clients with the tools necessary to create healthy, rewarding lives that support their personal values.

  • Integrity • Client-Centered • Diversity • Community Partnerships
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Why Zumbro Valley Health Center

At Zumbro Valley Health Center, our employees aren't just working - we're building meaningful careers. Our employees have ample opportunities to grow in their profession, share their voice, and make a difference in the lives of their colleagues and clients.

With the perfect blend of compassion, knowledge, and dedication, we are truly honored to be part of our clients' healing journey.

Work Perks

The hard work and dedication our staff gives don't go unnoticed. Being part of the Zumbro Valley Health Center team means our employees have access to:

• Medical, Dental, Vision, Life, and Disability insurance options
• 401(k) with Employer Match
• Paid Time Off
• License Reimbursement and Continuing Education programs
• Ability to work from home
• Parental leave
• Flexible schedules
• Opportunities for growth

....and more!

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Current Available Positions

LPN/RN

Zumbro Valley Health Center is currently seeking Licensed Practical Nurses or Registered Nurses to provide direct care to clients in Withdrawal Management in our Connections and Referral Unit (CRU).  The LPN/RN participates in providing high quality patient care, including both medical and physical aspects of nursing care and patient education.  Full and part-time positions available on all shifts (day, evening, night).  LPN's starting wage between $21.60/hour - $25.00/hour and RN's between $25.00/hour - $31.00/hour, with shift differential available for evening and night shifts. 

Responsibilities

  • Evaluate appropriateness of clients referred to CRU.  Suggest alternative resources for clients who are not admitted.

  • Document general physical and emotional condition of client at time of admission and discharge.

  • Accurately chart all medications, physical, emotional and mental health status.

  • Assure that there is documentation about each client’s behavior or activity at least once per shift.

  • Make behavioral observations of clients and potential clients.

  • Answer crisis telephone calls.  Listen with empathy, identify caller’s issues, assist caller in considering a plan of action, make referrals as necessary, document calls in phone log.

  • Advise supervisor of any unusual incidents involving clients or visitors.

Requirements and Qualifications

  • Must be a graduate of an accredited school of practical nursing

  • Registered LPN or RN

  • Certified in Basic First Aid or enrolled in a course within 90 days of employment

  • Certified in Cardiopulmonary Resuscitation or enrolled in course within 90 days of employment

  • Must be free of chemical use problems for at least 2 years immediately preceding hiring and maintain freedom from chemical us problems as a condition of employment

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-070LPN

LPN or RN

Customer Service Representative

Zumbro Valley Health Center is seeking a Customer Service Representative to join our team.  As a member of the Customer Service team, this position will primarily support the outpatient services department scheduling client appointments, greeting clients and visitors, and answering phones.

Responsibilities

  • Manage front desk by completing check-in's, scheduling new appointment, answering questions, and monitoring waiting area

  • Greet individuals in person and on the telephone in a professional and hospitable manner

  • Provide general program information

  • Answer questions and direct individuals to appropriate programs

  • Communicate payment policy, check insurance, and collecting payments

  • Answer multi-line phone system, transfer calls and relay messages

  • Create, update, and maintain staff schedules

  • Confirm individuals contacts and demographic information is updated in electronic clinical record

  • Performing general clerical duties as making copies, distribute forms, faxing, sort mail, word processing of letters, create and update forms, and other miscellaneous jobs as assigned

Requirements and Qualifications

  • Self-starter and quick learner

  • Minimum of a High School Diploma or equivalent

  • Two years of prior front office experience or post-secondary secretarial training

  • Superior customer service skills and experience

  • Ability to manage multiple tasks in a fast pace environment

  • Self-directed and effective working in a team environment

  • Strong computer skills

  • Electronic medical or clinical record experience preferred

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-576-050CSR

Customer Service Representative

Chemical Health Counselor

Zumbro Valley Health Center is currently seeking a part time (.5 FTE) Chemical Health Counselor (LADC), or candidate eligible for licensure in MN, to join in serving our clients by completing chemical dependency observations and assessments.

Responsibilities

  • Assure a high quality of direct care for the client.
  • Demonstrate an ability to work with clients who are in crisis and effectively coordinate discharge planning with community resources.

Requirements and Qualifications

  • Bachelor's degree and licensure (LADC).
  • Knowledge of substance use disorders and crisis management
  • Ability to multi-task, be a team player, and be effective in oral, written, & electronic communication

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-527-070CHC

Chemical Health Counselor

Certified Peer Specialist

Peer Support Services are self-directed and person-centered with a focus on recovery. The Certified Peer Specialist (CPS) will be able to model wellness, personal responsibility, self-advocacy, and hopefulness through role modeling how the needs of individuals can be respectfully met, and how a belief in one’s self and recovery is maintained. Peer support includes, but is not limited to, mutual responsibility, learning and growing together, respect, self-awareness and continuous critical learning, inviting choice and believing in competency, creating community, demonstrating a belief in recovery, seeing the whole picture and its interconnectedness, empowerment, cultural competency, continuous growth, and equality – staying equal while being aware of the power differential.

Responsibilities

  • Provide support through the phases of the recovery journey, from pre-recovery engagment and recovery initiation, to recovery stabilization

  • Assist peers in assessing strengths and promoting self-advocacy

  • Meet with clients to encourage independent living skills as often as deemed necessary

  • Identify and connect clients to community resources

Requirements and Qualifications

  • Must meet the State of MN's definition of a mental health practitioner

  • A bachelor's degree in social work or related human services field is preferred

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-548-210CPS

Certified Peer Specialist

Adult Case Manager

Zumbro Valley Health Center is seeking a case manager to work with adults of Somali ethnicity with a serious and persistent mental illness.

Responsibilities

  • Develops functional assessments and individual community support plans.

  • Case coordination

  • Helps clients gain access to needed medical, social, educational, vocational, and other services as they relate to mental health needs.

  • Refers and assists clients to obtain needed services, ensuring the coordination of services, and monitoring the delivery of services.

  • Provides crisis assessment and intervention services to clients as needed.

Requirements and Qualifications

  • Bachelor's Degree in a Behavioral Science field with two years of experience working in a mental health field.

  • Demonstrate an understanding and sensitivity to Somali culture.

  • A Licensed Social Worker (LSW) and experience working with individuals with co-occurring disorders is preferred.

  • Proficiency in English and Somali. 

  • Proficient using laptops.

  • Access to an automobile and a valid MN Driver's License is required.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-551-320ACM

Bilingual Case Manager (Somali Focus)

Mental Health Practitioner-ARMHS

The Mental Health Practitioner provides adult rehabilitative mental health services (ARMHS). These services enable the recipient to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, and independent living and community skills.

Responsibilities

  • Facilitate rehabilitative independent living skills classes.

  • Works collaboratively with all members of the treatment team

  • Coordinate treatment planning meetings

  • Interact with clients by instructing, modeling, assisting, educating, coaching, listening, and providing support

  • Assist in keeping educational materials accurate and current.

  • Maintain a caseload 

Requirements and Qualifications

  • A Bachelor's Degree in social work or a behavioral science related field

  • 2000 hours of experience 

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-573-321MHP

Mental Health Practitioner-ARMHS

Finance Supervisor

The Finance Supervisor provides management oversight to the staff and operations of the Finance Department to ensure that agency reimbursement is maximized.  The Finance Supervisor will also be the point of contact and coordinate meeting the requirements for new contracts/payers as the organization continues to grow, as well as, provide backup to all finance staff.  This position will supervise and preform day to day accounts receivable responsibilities on a daily basis.

Responsibilities

  • Hire, train, and supervise the staff in the Finance Department

  • Conduct performance reviews, provide staff feedback on work performance

  • Conduct and co-facilitate staff meetings
  • Be the point of contact and facilitator for additional insurance payers
  • Take on new payers as the organization continues to grow
  • Assist employees with difficult client situations where management representation is needed
  • Maintain EMR settings and tables that affect billing processes and procedures to ensure proper billing

Requirements and Qualifications

  • High School diploma

  • Six years of billing health insurance claim filling or accounts receivable experience required
  • Knowledge of insurance coding preferred

  • Knowledge of Electronic Medical Record, Microsoft Office expertise preferred

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-563-060FS

Finance Supervisor

Housing Advocate

The Housing Advocate will provide housing and housing support services to individuals and families in the community who meet the definition of long term or chronic homelessness.  The ideal candidate will have knowledge of mental health and chronic substance use disorders and of community resources.  They also need to possess good time management skills, have the ability to work independently in a variety of settings, be adept at working with an electronic medical record and have strong written and verbal communication skills.

Responsibilities

  • Maintain a caseload

  • Understand the qualifications and requirements of subsidy programs
  • Secure housing and assist with maintaining independent living
  • Advocacy and linkage to community resources
  • Treatment planning and documentation

Requirements and Qualifications

  • Requires an Associate’s degree in social work or a behavioral science related field and 1 year (2000 hours) experience working with adults with a severe mental illness and/or chemical dependency

  • Bachelor's degree preferred

  • Excellent verbal and written communication skills

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-575-302HA

Housing Advocate

Mental Health Practitioner

Zumbro Valley Health Center is currently seeking a full-time Mental Health Practitioner to provide Children's Therapeutic Services and Supports (CTSS) in an individual, family, and group setting.  These services are rehabilitative and enable the recipient to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, and independent living and community skills, when these abilities are impaired by the symptoms of mental illness.  The CTSS Mental Health Practitioner instructs, assists, and supports the recipient in areas such as interpersonal communication skills, emotion management skills, community resource utilization and integration skills, and crisis assistance.  Services are provided at various locations which can include the clients' homes, community, schools, and ZV offices. 

Responsibilities

  • Maintain knowledge of city and/or county mental health, medical, financial, housing and other human service agencies

  • Provide CTSS services to clients, as often as needed, with individuals and families.

  • Facilitate or co-facilitate rehabilitative skills groups.

  • Request, complete and update all necessary documentation.  Maintain the medical record and comply with all HIPAA and confidentiality requirements.

  • Interact with clients by instructing, modeling, assisting, educating, coaching, listening, and providing support, etc. Promote a positive attitude and model appropriate behavior for clients.

  • Practice person-centered planning and consult with the Mental Health Professional for clinical consultation.

Requirements and Qualifications

  • Requires a Bachelor's degree in Social Work or a behavioral science related field and 1 year (2000 hours) experience.

  • Must meet state definition of Mental Health Practitioner.

  • Excellent verbal and written communication skills.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-513-121MHP

Mental Health Practitioner - Children's Services

Intake Triage Practitioner

Zumbro Valley Health Center is seeking a full-time Intake Triage Practitioner to join our team.  As a member of the Customer Service Team, this position works with clients to gather needed information to complete the preliminary screening and initial evaluation.  This position, under direction of a Mental Health Professional is responsible for assessing urgency of appointments needed, completing required documentation and referring client to appropriate services.

Responsibilities

  • Assess urgency of calls and follow intake protocols.

  • Be proficient and knowledgeable of agency services, eligibility criteria and funding options.

  • Complete the preliminary screening; conduct a point of entry search in ECR, create demographics, complete risk of harm assessment, assign to caseload and make a follow up appointment.

  • Complete the initial evaluation in the designated timeframe from the preliminary screening results.

  • Schedule appointments with providers to ensure completion of comprehensive evaluation and treatment plan within documented timeframes.

  • Ensure completion of  all necessary assessment and screening tools within designated timeframes, including but not limited to: PHQ 9,

  • Audit C, GAIN SS, WHODAS and risk assessments.

  • Obtain data reporting elements such as vitals and BMI at initial appointment.

  • Maintain data privacy of client records and information. Ensure releases of information are obtained to allow communication with family, emergency contacts and care providers.

  • Coordinate and make referrals for services needed in order for the client to function to the best of their ability. 

  • Connect clients to services and resources that will help the individual to accomplish their individual goals and recovery and address needs. 

  • Adhere to all Data Privacy, HIPAA, and mandatory reporting regulations, as well as ZVHC Policies and Procedures.

Requirements and Qualifications

  • Requires an Associate’s degree in Psychology, Social Work, Counseling or related field and 1 year (2000 hours) experience working with adults with a severe mental illness and/or chemical dependency preferred.

  • Excellent phone, verbal and written communication skills.

  • Bachelor degree in Social Work, Psychology, Sociology, or other human services field preferred.

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-577-080ITP

Intake Triage Practitioner

Mental Health Practitioner

Zumbro Valley Health Center is currently seeking a Mental Health Practitioner or Rehab Worker to work on our overnight shift with our residents in the areas of mental health, and co-occurring disorder.  

Responsibilities

  • Monitors medication compliance and independent living skills

  • Monitors behavior to assure client safety and well being

  • Facilitates residential program activities, classes and groups

  • Maintains clean and safe standards for the Intensive Residential Treatment Services and Crisis Stabilization

  • Monitors resident medications and report any side effects

  • Responds appropriately to all crises

Requirements and Qualifications

  • Requires an Associate’s degree in psychology, social work, counseling or related field and 1 year (2000 hours) experience working with adults with a severe mental illness and/or chemical dependency preferred

  • Excellent verbal and written communication skills

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-562-210MHP

Mental Health Practitioner

RN Coordinator

We currently have an opening for a Registered Nurse Coordinator.  This position will be responsible for assuring the provision of high quality medical resident care, in addition to being responsible for 3.2 withdrawal management program for clients.  The coordinator will assist in integrating the primary care and substance use programs by establishing appropriate referrals, enlisting client participation in the program(s), and coordinating care with the assistance of a multidisciplinary team. 

Responsibilities

  • Develops nursing training, policies, procedures, and forms which ensure statute compliance

  • Medications are monitored  safely and effectively including the accuracy of medication dosages

  • Medical records are maintained in a manner which is accurate and thorough

  • Build and maintain 3.2 Withdrawal Management, including writing policies and procedures

  • Lead Intensive Residential Treatment Service (IRTS) medication management

  • Community outreach and partnership with other providers

Requirements and Qualifications

  • Must be licensed in the State of MN as a registered nurse

  • Qualified as a Mental Health Practitioner

  • Experience working with an interdisciplinary team approach and using an electronic medical record

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - N-568-070RNC

Registered Nurse Coordinator

Peer Recovery Specialist

Zumbro Valley Health Center is seeking a full-time Peer Recovery Specialist to support individuals through their recovery process.  Specialist will be a model of wellness, personal responsibility, and self-advocacy.

Responsibilities

  • Maintain knowledge of city and/or county mental health, medical, financial, housing, legal, and other human service agencies

  • Provide support for involvement in community based activities such as work and self-directed hobbies

  • Help peers identify abilities, strengths and assets

  • Support peers in connecting to professional supports and other services

  • Assist in development of self-directed Recovery or Wellness Recovery Action Plans

  • Provide peer to peer support to participates in a group setting or 1:1 individuals

  • Ability to work independently in a variety of settings, including community and home

  • Attend clinical and administrative meetings as directed

  • Complete accurate documentation on each client in a timely manner

  • Comply with data privacy, vulnerable adult, and HIPAA rules and regulations

Requirements and Qualifications

  • Personal experience in recovery and one year of sobriety

  • High School Diploma or GED equivalent

  • Must have or able to successfully complete the Peer Recovery Support Specialist certification

  • Excellent communication, good time management skills, strong written, verbal, and computer skills 

Zumbro Valley Health Center is a premier provider of integrated behavioral health services with a philosophy of community-based recovery in the treatment of mental health and substance use disorders. We are restoring hope one life at a time! We offer a competitive wage and comprehensive benefits package including health, life, disability, 401K, and paid time off. Equal Employment Opportunity.

Reference #: HR - R-502-510PRS

Peer Recovery Specialist

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